Why has my account been suspended?

If you are recieving an "Account Suspended" page when trying to access your site, it could be there for a number of reasons including but not limited to:

  1. Lack of payment,
  2. Security breach of your account,
  3. Violation of our Terms of Service.

To determine why your account was suspended, please contact our billing department from your client area to find the issue and the resolution. Most accounts can be unsuspended almost immediately, depending on what caused the account to become suspended in the first place.

Was this answer helpful?

 Print this Article

Also Read

How do I recover my client area password?

Client area passwords can be recovered by using the "Recover Password" link found at the bottom...

How do I cancel a my PayPal subscription?

To cancel your subscription or recurring payment: Log in to your PayPal account. Click the...

How long does it take to activate my account?

Most products are activated immediately after we receive confirmation of payment. If your order...

How do I update my billing informations?

Login to the client area. Locate the box labeled "Your info" in the left sidebar and click on...

Do I need a PayPal account to use the PayPal gateway?

You do not need a PayPal account to use PayPal as a payment gateway. Simply select the PayPal...